Effective communication helps us understand
individuals and situations a little better as well as builds trust, respect,
helps with problem solving, and creates environments that promote creative
thinking (Effective Communication, n.d.).
An effective communicator is skilled at being an active listener, is
affluent at nonverbal communication, able to manage stress, and has high
emotional awareness (Effective Communication, n.d.). Seems pretty simple right? But communication isn’t just questions and
answers. Despite how simple
communication seems to be, we are often misunderstood by those we are trying to
communicate with when our communication skills are not up to par (Effective
Communication, n.d.). Building effective
communication skills makes it easier to connect with children, families,
friends, colleagues, and yes different cultures.
Some of the cultural differences in
communication (other than language) are time and space, fate and personal
responsibility, face-to-face saving, and nonverbal communication (LeBaron,
2003). These are the things that I find
myself learning and changing (communicating differently) when communicating
cross culturally. I try to be aware of
spatial comfort zones and that others may have different perspectives based on
the environment in which they were raised.
I also have to consider that my self-image may be viewed differently
than I perceive myself. For example, I
may not look old enough to have respect from a cultural standpoint despite my
position. This means at times I must make
it clear that I understand what I am being asked and respond appropriately and
culturally (without being arrogant or superior). It also important that I read nonverbal
communication and include this observation in my response, while understanding
that some basic body communication may mean something completely different in
another culture. Communication studies
have been quite an eye opening experience and I have become even more cautious
in my interactions with others and definitely more concise and clear.
References
LeBaron,
M. (2003, July). Cross-Cultural Communication | Beyond Intractability. Beyond
Intractability. Retrieved January 27, 2013, from http://www.beyondintractability.org/bi-essay/cross-cultural-communication
Effective
Communication: Improving Communication Skills in Business and Relationships.
(n.d.). Helpguide helps you help
yourself and others. Retrieved January 25, 2013, from http://www.helpguide.org/mental/effective_communication_skills.htm
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